Thrust Aerospace

Level 1: Basic Service - We provide the labor intensive data manipulation and report generation. This service will integrate directly into the middle of your existing program with minimal changes. All root cause analysis and engineering work is still done at the carrier.

Level 2: Engineering Included - We provide the labor intensive data manipulation, report generation, root cause analysis, corrective action plans, corrective action tracking and more.

Custom Service Level - We provide assistance where you need it.

Our exact core reliability program is in use at multiple part 121 carriers today whom operate over 900 aircraft in total. Although our program is a proven success we are very flexible and are willing to add your company requests as required to our program. If you are a new carrier or do not have a reliability program we will help you setup your program and seek regulatory approval after the basic preparations are made.

For those carriers who already have a reliability program we provide further flexibility and as an alternative to adopting our canned reliability program, offer to adopt your reliability manual and take over the execution of your current program. While this option may be more costly we certainly understand that many companies have existing programs which they do not want to change, because of this we are willing to support these one off programs as well. Contact us today for a custom quote on this type of outsourced reliability program. We are willing to discuss any level of outsourcing from basic data manipulation and report generation to complete reliability and maintenance program control.

The basics of our core reliability program:

On an interval supporting your companies actual operations you will transfer the required data to our team for manipulation, report generation, and analysis. For our standard outsourced service we use a non alerting event based system that compares both operational data and pilot reported irregularities to find problem areas in your operation. With this system you are never bound to fix a problem simply by a predefined mathematical alert level being set too low. Each problem area is defined only after meeting minimum systemic triggers and further analysis by a human.

At a minimum our basic reliability service must collect the following data:

• Pilot Reports (log book data)
• Air Interruptions
• Cancellations
• Aircraft Availability (Aircraft Out-of-Service events)
• Delays
• Component Removals
• Departure Counts
• Flight Hours
• Flight Cycles
• Minimum Equipment List application data (MEL)
• Reports (SDR events)

Based on this data your company will be provided a customized report containing at a minimum:

• Fleet Total Operational Difficulty Trend over 2 years
• Operational Difficulty by ATA system for 1 year period
• Difficulty trend by ATA for top 15 systems from the 1 year ATA systems overview
• Fleet Total Pilot Report Trend over 2 years
• Pilot Report Trends by ATA for all systems over 2 years

After these reports are generated analysis begin either in house for all level 1 customers. Level two customers will have the analysis performed by our engineers which will produce the following additional data. Our basic analysis is completed by looking for items that are causing both an operational impact and are creating pilot reports. Full details of our methodology are available after a non disclosure agreement has been signed by both companies.

After this analysis when an ATA is identified it is then selected for a root cause analysis to determine the driver of the ATAs problems. During the root cause analysis pie charts will be created to show the problem distribution graphically. Those level 2 customers will also receive:

• Charts showing root cause distribution
• Proposed corrective actions for problem areas

Once this level is reached our staff will work either develop corrective actions or work with the customer's staff to develop corrective actions depending upon the customers agreement. Corrective action implementation in the form of Engineering Orders, maintenance program revisions, or operational changes can be implemented by our team as part of our level 2 service but is not mandatory. The tracking of corrective action success can also be provided by our team depending upon the service level selected by the customer. Those selecting full service will receive:

• A list of open corrective actions
• Implementation plans for corrective actions in work
• Performance history of implemented corrective actions.

Based upon the customers operation this data analysis and review generally takes place monthly or quarterly.